Support

It can take a lot to keep an ecommerce website on track. Our proactive support packages do more than just that.

More than just bug fixing

Working together, we offer ecommerce support that doesn’t just fix bugs, we work with you and your team to improve your website and grow your business. Our Account Management and Support Teams enable us to provide a full menu of monthly ecommerce website support.

Roadmap planning

The world of ecommerce is constantly changing so it’s important to plan your next steps. We identify improvements that are aligned to your business objectives including, but by no means limited to, increasing revenue, traffic, conversions and improving internal efficiency.

We are always here

Our entire team of ecommerce experts is on hand to support your ecommerce website. When you move onto one of our maintenance programmes you receive dedicated support from us. We make sure your website is secure, up to date and optimised. We offer technical support for any unanticipated issues through our helpdesk.

All under one roof

We're a full service agency with everything you might expect in-house. Big enough to cope with whatever challenge comes our way, but small enough to care about you and your business. Our support team can draw from our extensive knowledge around ecommerce strategy, digital marketing, ecommerce development.

What you can expect

Ongoing functionality improvements for a cutting-edge experience

The Whisky Barrel | PWA with Support

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Want to know more about our support packages and how Digital Six can help?