Design & UX

Create seamless customer-centric experiences that drive conversions while bringing your brand to life.

Research & Discovery

From customer interviews to UX reviews, we can identify and craft the perfect solution targeted to your customer’s needs. Creating tailored solutions to enhance customer experience, increase conversions, and elevate your online presence.

Prototype & Design

Our customer-centric approach guides us from wire-framing to hi-fidelity design to craft seamless online shopping experiences. Through expert prototyping and UX/UI design, we prioritise user satisfaction, enhancing engagement and driving conversion.

Test, Validate, Improve

Speaking directly with your customers we will complete user testing to gather valuable insights to refine your platform based on real interactions. This iterative approach ensures your site is visually appealing, functional, and user-friendly, guaranteeing sustained customer satisfaction.

To create a valuable experience, you must start with the customer.

We understand that the heart of any successful eCommerce store is the connection with its customers. We put your customers at the forefront of every design decision. By truly understanding your target audience, their needs and behaviours, we ensure every action they take is an experience that they will value.

Why choose design?

The beautiful centrepiece to a suite of super-fast progressive web apps

Edinburgh Gin | PWA

Case study

Want to know more about Customer-Centric Design and how Digital Six can help?